Highlights:
- First product design hire to work on the early-stage Opcity mobile app for real estate professionals. Worked alongside product and engineering leadership to come up with initial features and roadmaps
- Received 1-on-1 mentorship by Opcity’s Head of Design (See recommendation from Craig Moser (VP of Design at IBM on LinkedIn )
- Worked alongside the engineering team to transition the web-based mobile app to React Native
- I led the entire design process in each project, including, but not limited to, concepts, user research, wireframes, high-fidelity designs, prototypes, user testing, developer hand-off, and QA.
- Developed layer-naming and file organization structure for the design team
- Advocated for monthly design team participation in local industry events
- Transitioned files from Sketch to Figma
- Took ownership of rebuilding complex and responsive components in the component library and DSM
- Helped unify and simplify the DSM icon library after RDC acquired Opcity
Results:
- Settings and Performance feature design led to a 60% increase in agents adjusting their settings, and 80% of agents increased their volume of leads.
- Inbox feature design increased the Agent/Client met-rate by 20%
- Increased agent retention and initial agent success on the platform with enrollment overhaul
- Increased daily user engagement by 50%
- Tripled agent assignment rate
Projects from this role:
Realtor.com Agent Enrollment
Realtor.com + Opcity Score & Leaderboard
Realtor.com + Opcity in-app communication and scheduling