Realtor.com

(previously Opcity)

2018 - 2021 Austin, Texas / Remote

Product Designer

First product design hire to work on the early-stage Opcity mobile app for real estate professionals. Worked alongside product and engineering leadership ideate initial features and roadmaps
Received 1-on-1 mentorship by Opcity’s Head of Design (See recommendation from Craig Moser (VP of Design at IBM on LinkedIn )
Worked alongside the engineering team to transition the web-based mobile app to React Native
Led the entire design process in each project, including, but not limited to, concepts, user research, wireframes, high-fidelity designs, prototypes, user testing, developer hand-off, and QA.
Developed layer-naming and file organization guidelines for the design team
Advocated for monthly design team participation in local industry events
Transitioned files from Sketch to Figma and rebuilt UI elements into complex and responsive components
Helped unify and simplify the DSM icon library after RDC acquired Opcity

Results:

Increased settings use by 60% which led to 80% of agents increasing their volume of leads
Increased the Agent/Client “Met” rate by 20%
Increased agent retention and initial success on the platform with enrollment overhaul
Increased daily user engagement by 50% which ultimately tripled the agent assignment rate

UI/UX Designer

Redesigned mobile app and online desktop application to improve accessibility for the Deaf community and simplify user flow
The release led to increased user engagement and a wave of positive user reviews on the App Store.

Interactive Visual Designer

Lead experience designer and art director for several strategic client accounts
When required, adhered strictly to clients’ brand standards and design system requirements.
Designed digital advertising content in the form of banner ads, interactive ads, wizards, quizzes, infographics, white papers, case studies, videos, and more.
Advocated for the full-team adoption of Sketch, InVision, Principle, and user-testing (plus led full-team training to educate designers in new software after implementation)
Mentored and acted as project manager for associate-level and contract designers
Mentored several designers in HTML and CSS for developing custom landing pages in Spiceworks’ CMS pages, plus banner ad click-tracker implementation procedures
Organized quarterly team outings and department outings, as well as creative community outings

<aside> <img src="/icons/stars_gray.svg" alt="/icons/stars_gray.svg" width="40px" /> Clients included: Lenovo, Dell, Intel, HP, HPE, Microsoft, Samsung, Epson, Canon, Seagate, and many more.

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Aha Digital Marketing & Creative

Austin, Texas

Graphic Designer

In this traditional advertising and marketing role, I fulfilled design and creative needs for a wide variety of brands. (Branding, signage, social media marketing, copywriting, direct mail, advertisements, billboards, print collateral, signage, layout design, photography, and more)

McKee Wallwork & Co

Albuquerque, NM

Graphic Design / Advertising Intern & Freelance Designer

Graphic Design & Ad/Marketing internship, mentored by some of the best creatives in the country. (AdAge Small Agency of the Year - SW Region 2015, 2018)